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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lainey Grace

Lainey Grace

August 5, 2024

5  out of  5
rating by Lainey Grace
"Great rates and BEST people! Service is amazing! Don't get stuck on hold with some computer somewhere - these are hometown people that go out of their way to help you. I am so glad I went with my local State Farm agent."
We responded:
"Thank you, Lainey, for your fantastic review! We're thrilled to hear that you're happy with our rates and service. Our team takes pride in providing personalized, hometown service, and we're glad it made a difference for you. If you need anything else, we're always here to help. Bill "
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Jonathon lee

July 18, 2024

5  out of  5
rating by Jonathon lee
"Bill Kemme is an outstanding asset to the State Farm insurance agency. I am a state farm customer however from a different area than Mr. Kemme. I had never met him until walking in to ask if he may have helpful insight for my situation, that being said he did not hesitate to listen to the situation that I was dealing with with my claim, he went above and beyond to help resolve the issue that I was having. He gave personal knowledgeable service to me and made me feel like he was my agent. If you are looking for an insurance representative who knows his craft, contact Bill Kemme. Thank you sir for your outstanding help on my current predicament."
We responded:
"Thank you for the kind words, Jonathon. My team and I will continue to strive in helping our community and customers with their insurance needs regardless of what office or company they're affiliated with. It was a pleasure meeting you and I wish you and your family all the best. -Bill"
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Schubie

July 15, 2024

5  out of  5
rating by Schubie
"Bill and Jessie stayed to help me get my 1931 model A insured for me"
We responded:
"Insurance isn't always a 9-5 job! We try to go above and beyond to make sure our customers are happy. Enjoy the ride! -Bill"
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jean schubert

July 15, 2024

5  out of  5
rating by jean schubert
"Bill and Jessie went above and beyond trying to help us get our insurance at an affordable price."
We responded:
"Thanks for your lovely feedback and five-star review, Jean. I'm glad that we were able to give you the help you needed. If you need any further assistance or have any questions going forward, please give us a call. Looking forward to working with you more! - Bill"
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Jenny Wood

April 8, 2024

5  out of  5
rating by Jenny Wood
"Bill had wonderful stand at the 2024 Eclipse viewing at the fairgrounds. He served wonderful hamburgers, hotdogs, and free T shirts. He was very friendly, what a great thing to do to support the community!"
We responded:
"Jenny, thanks for making it over to the fairgrounds for this amazing event! Glad you hung out by the stand and enjoyed the cheeseburgers! I’m always excited to support the community, especially during the 2024 Eclipse. Please contact us anytime! -Bill "
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Nathan Ruppert Jr

March 30, 2024

5  out of  5
rating by Nathan Ruppert Jr
"Great communication and very helpful"
We responded:
"Thanks Nathan, we're always here to help and we appreciate you allowing us to take care of your insurance needs. -Bill"
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Dan Lehr

March 19, 2024

5  out of  5
rating by Dan Lehr
"Bill and his staff made transition from out of state very easy."
We responded:
"Dan, thank you for the fantastic review! It feels good to know that we could make your out-of-state transition easier. Here at our office, we strive to be more than just an insurance team; we aim to be a supportive community for our customers, especially during significant life changes. Your words mean a lot to us, and if there's anything else you need or questions you have, remember, we're just a call or visit away. Welcome to the neighborhood and thank you for choosing us for your journey! - Bill"
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Francisco Pereira

March 5, 2024

1  out of  5
rating by Francisco Pereira
"I strongly recommend not doing business with this specific insurance company. I had called for insurance for my three cars and they gave me a pretty good quote, so I signed the papers. When I got my bill, it was almost $200 more. They cannot give me an explanation other than there was a glitch in the system, and it charged me more at the end, and they can do nothing about it . They did nothing to make it, right."
We responded:
"Hi Francisco, sorry you feel this way. You were quoted with a Drive Safe and Save discount on your auto policies. Once you signed up, you are then required by State Farm to set it up. State Farm sends you emails and text, reminders in order to make sure that the Drive Safe and Save beacons are shipped and set up in time so that you can receive your discount. State Farm gives you 30 days to do this. If it's not set up in that amount of time, then the discount is removed and subsequently backdated to the time that your policy was issued. It appears that your email was correct and you received those reminders. I know life gets busy and we appreciate you taking your time out to give us your feedback. "
Profile photo of Rob Humphrey

Rob Humphrey

January 12, 2024

5  out of  5
rating by Rob Humphrey
"Bill and Melissa made switching to State Farm easy! Great customer service and amazing savings!"
We responded:
"Hey Rob! Bill here. Thrilled to hear that the switch to State Farm was a breeze for you! Melissa and I are all about making things simple and providing top notch customer service. Saving money is just the cherry on top. Thank a lot for the 5 star review and if you ever need anything we’re just a phone call away! -Bill"
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wendy cervellone

January 6, 2024

5  out of  5
rating by wendy cervellone
"I have never been so pleased with my insurance company! Bill and his staff are superior in customer service and so very helpful with any insurance needs I have and then some! Bill goes above and beyond to help in any way he possibly can! I can’t express my gratitude enough to Bill, Melissa and Jesse for the trust and impeccable service I have received!"
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Tamara Farmer

August 25, 2023

5  out of  5
rating by Tamara Farmer
"I highly recommend Bill Kemme and State Farm. He has been so helpful in managing our policies, clearing up things we didn’t understand, and advocating for us. His staff is very friendly and helpful as well. 10/10 recommend! Thank you for always offering the very best customer service!!"
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Jason Hastings

August 11, 2023

2  out of  5
rating by Jason Hastings
"same responses for everything, kept saying premiums going up.. it went up 40$ in about a year. changed insurance and im paying 20$ less then when i started. (60$ savings) 127$ to 65$ yeah premiums going up."
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Jacob Moore

June 12, 2023

5  out of  5
rating by Jacob Moore
"Have my Car Insurance, Rentals, and House insurance through Bill. Super fast service and extremely helpful if you need to process a claim. Melissa is a rockstar!"
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Billie Jo Sroka

March 16, 2023

5  out of  5
rating by Billie Jo Sroka
"Hello, My name is Billie Sroka, I just which my car and house insurance to State Farm (Bill Kemme) located at 302 South Main Street Pinckneyville, IL 62274. (Bill Kemme) saved me $300.00 a month which is about $3,000 a year. I am very happy with my new insurance company State Farm. I believe if you which too, you would give Bill Kemme 5 stars like I have. Bill Kemme is one step futher and above Jake at State Farm. He is Bill Kemme at State Farm. This is just what I my opinion."
Profile photo of Jason Kuhnert

Jason Kuhnert

March 15, 2023

5  out of  5
rating by Jason Kuhnert
"Bill and his team have always been at the top of their game when it comes to any of our insurance needs. Whether it is home, auto, or miscellaneous insurance, he has always been available and delivered! Thank you for providing my family with all of our insurance needs, and always being professional!"
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Steven Kiem

March 9, 2023

5  out of  5
rating by Steven Kiem
"He is the best looking agent... all the other agents are ugly... he is a bit short however..."
We responded:
"Thanks for the review! I blame all the milk I drank growing up for my stunted growth. "
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Daniel showalter

March 1, 2023

5  out of  5
rating by Daniel showalter
"Very helpful in a time when I didn't know were to begin. His staff took time out to help get the proper things rolling. Bill Kimmie and staff very resortful."
We responded:
"Thanks Dan! Glad we could help. "
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Vickie Mellot

January 11, 2023

5  out of  5
rating by Vickie Mellot
"I was able to not only save on my car insurance, but; obtained renters insurance also all for more than $60.00 less than I was paying my previous insurance company per month."
We responded:
"I'm happy we were able to help you save money on your car and renter's insurance Vickie! We appreciate your business. "
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Stan F.

November 28, 2022

5  out of  5
rating by Stan F.
"If you need affordable insurance this is the place,great people to work with."
We responded:
"Thanks for allowing the opportunity to help you with your insurance needs Stanley. We love having you guys. "
Profile photo of Lauren Moore

Lauren Moore

October 26, 2022

5  out of  5
rating by Lauren Moore
"Friendly and helpful! Bill Kemme and Melissa Slattery go above and beyond to Jake sure you get all the answers and help you need!"
We responded:
"A little late but thank you! We love having your family be a part of ours. You guys are truly making a difference in the community. "
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Kendra Hammack

January 30, 2022

5  out of  5
rating by Kendra Hammack
"Great and helpful staff. Very responsive and friendly. Highly recommend Bill and his team. Very reliable thanks for everything!!"
We responded:
"Thanks Kendra! Looking forward to getting together again! "
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gaby ramos

January 27, 2022

5  out of  5
rating by gaby ramos
"Bill Kemme and staff very helpful!"
We responded:
"Thanks Gaby! You're the best! "
Profile photo of Meagan Shaw (Meags)

Meagan Shaw (Meags)

December 20, 2021

5  out of  5
rating by Meagan Shaw (Meags)
"He is very thoughtful and goes out of his way to help his customers."
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Daniel Spencer

September 3, 2021

5  out of  5
rating by Daniel Spencer
"Friendly services"
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Jessica Hulting

May 29, 2021

5  out of  5
rating by Jessica Hulting
"Bill Kemme's office has provided insurance assistance to my mom and family for several years. Always great service, quickly responds to inquiries, great about following up on matters and claim questions. So thankful to have such a great insurance agent!"