Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of A M

A M

October 5, 2026

5  out of  5
rating by A M
"Bill has been my agent for the past 10 years. Reliable communication skills and always ready to help when I have a question."
Profile photo of Mickey “The Mick” boman

Mickey “The Mick” boman

October 5, 2026

5  out of  5
rating by Mickey “The Mick” boman
"This company has been very considerate of my financial situation & understanding. They have been amazing to deal with. 💯❤️"
Profile photo of What to do?! Kp and Wp

What to do?! Kp and Wp

October 1, 2026

5  out of  5
rating by What to do?! Kp and Wp
"Outstanding coustomer service and very nice! Great rates as well!"
We responded:
"Thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Bill Kemme, Your State Farm Agent "
Profile photo of Kathy Kellerman

Kathy Kellerman

September 30, 2026

5  out of  5
rating by Kathy Kellerman
"Bill is a wealth of insurance knowledge and is very eager to share that knowledge. It’s obvious he is passionate about his job (which I feel is a rarity these days) and honestly that’s the person I want on my side if a insurance tragedy should ever come my way."
Profile photo of Logan Underwood

Logan Underwood

September 24, 2026

3  out of  5
rating by Logan Underwood
"Nice"
Profile photo of Erik Finney

Erik Finney

September 24, 2026

5  out of  5
rating by Erik Finney
"Needed to make a few changes to my policy, called and got everything I needed done nice and easy. Great service 👍"
Profile photo of Chuck Leo

Chuck Leo

September 21, 2026

5  out of  5
rating by Chuck Leo
"Very good people work with. Great experience!!!"
Profile photo of Cassie Robinson

Cassie Robinson

September 15, 2026

5  out of  5
rating by Cassie Robinson
"So helpful any time I have a question!! I love my insurance team at State Farm!!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Pinckneyville to know you had such a great experience with us. We appreciate you, Cassie!"
Profile photo of Erin Kuhn

Erin Kuhn

September 10, 2026

5  out of  5
rating by Erin Kuhn
"Always professional every time I call."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Pinckneyville to know you had such a great experience with us. Thanks again, Erin! We love having you guys. "
Profile photo of Jennifer Farthing

Jennifer Farthing

September 10, 2026

5  out of  5
rating by Jennifer Farthing
"Bill and his team does a great job. Been a customer for a very long time."
We responded:
"Thanks for the 5 stars, Jennifer! We really appreciate your support. If you ever need anything, feel free to reach out anytime. We appreciate you guys! -Bill"
Profile photo of Heather Fox

Heather Fox

September 8, 2026

5  out of  5
rating by Heather Fox
"Always Great Service!"
We responded:
"Heather, thank you so much for the wonderful review! We really appreciate your kind words. If you or Greg ever need anything, I'm always here to help. "
Profile photo of Melanie Segelhorst

Melanie Segelhorst

September 1, 2026

5  out of  5
rating by Melanie Segelhorst
"Best agent i have ever had. When i needed help and not the experience to file online they didn't think twice about helping me file. Highly recommend!"
We responded:
"Thanks so much for the amazing review, Melanie! We really appreciate your support here in Pinckneyville. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Christy Crontz

Christy Crontz

September 1, 2026

5  out of  5
rating by Christy Crontz
"Bill and staff are very polite and respectful. Ive never had any problems with State Farm in Pinckneyville."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Bill Kemme’s Team! We deeply appreciate your kind words here in Pinckneyville . "
Profile photo of Kristi “Kirsti Williams” Williams

Kristi “Kirsti Williams” Williams

August 30, 2026

5  out of  5
rating by Kristi “Kirsti Williams” Williams
"These folks are always helpful, caring n understanding, including when you r dealing with hard times!!"
We responded:
"Kristi, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Pinckneyville insurance team is always here and happy to help. "
Profile photo of ajforbes77

ajforbes77

August 26, 2026

5  out of  5
rating by ajforbes77
"Very prompt answers to my questions!"
We responded:
"Thank you so much for the 5 stars! We really appreciate you and Maria. If you ever need anything, feel free to reach out anytime. "
Profile photo of Lexi Hepp

Lexi Hepp

August 26, 2026

5  out of  5
rating by Lexi Hepp
"10/10 recommend! Willing to help & make sure I got everything I need for the best coverage. Also explained everything so well!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Pinckneyville to know you had such a great experience with us. "
Profile photo of Leah Laur

Leah Laur

August 26, 2026

5  out of  5
rating by Leah Laur
"Great customer service!! Always helpful!"
We responded:
"Leah, thank you for your wonderful review of State Farm Agent Bill Kemme’s Team! We appreciate it!"
Profile photo of Larry Kimmel

Larry Kimmel

August 26, 2026

5  out of  5
rating by Larry Kimmel
"It was great got my payment made and questions answered"
We responded:
"Thanks so much for the amazing review, Larry! We really appreciate your support here in Pinckneyville. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Luann Lipe

Luann Lipe

August 24, 2026

5  out of  5
rating by Luann Lipe
"Always great service!!!!"
We responded:
"Thank you so much for the 5 stars, Luann! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Deborah Payne

Deborah Payne

August 22, 2026

5  out of  5
rating by Deborah Payne
"Caisha is so patient explaining the different benefits and comparing coverages. Making sure we are adequately covered"
We responded:
"Thank you for the 5-star review of Bill Kemme’s team - we really appreciate your kind words! "
Profile photo of KRISTY KING

KRISTY KING

August 21, 2026

5  out of  5
rating by KRISTY KING
"I've had State farm insurance since I got my first car 30+years ago"
We responded:
"Hey Kristy, I appreciate that. If you ever need anything, don't hesitate to call me. "
Profile photo of Kelly Thomas

Kelly Thomas

August 20, 2026

5  out of  5
rating by Kelly Thomas
"Bill is not just an awesome insurance guy but he is an outstanding person. He helped my parents, who are disabled switch their insurance to his company once they realized they weren't getting the best policy possible with their previous company. He has been very informative and helpful with my insurance needs, helping me understand what is the correct coverage for my home and autos. Would recommend to everyone!"
We responded:
"Wow - thank you for the amazing 5-star review, Kelly! It means a lot! Good talking to you today and if your family ever needs anything, we're happy to help."
Profile photo of Amy Reed

Amy Reed

August 20, 2026

5  out of  5
rating by Amy Reed
"Bill Kemme and everyone that works over at State Farm are really nice. It's always a great experience everytime we go in."
We responded:
"Amy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Pinckneyville insurance team is always here and happy to help. -Bill"
Profile photo of Lindsay Brodbeck

Lindsay Brodbeck

August 18, 2026

5  out of  5
rating by Lindsay Brodbeck
"The girls there are always super helpful and help me get answers promptly. Never any issues with claims and makes process much easier. Selecting overpriced mainly because insurance in general is beyond overpriced"
We responded:
"Thank you so much for the 5 stars, Lindsay! We truly appreciate your feedback and are always happy to help whenever you need us. Who Dey! "
Profile photo of Kevin Kuhnert

Kevin Kuhnert

August 14, 2026

5  out of  5
rating by Kevin Kuhnert
"I have always found my local State Farm office to be very helpful and responsive to whatever I need."
We responded:
"Thanks so much for the amazing review, Kevin! We really appreciate your support here in Pinckneyville. Just reach out anytime if you need us - we’re here for you. "