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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Renee

July 4, 2026

5  out of  5
rating by Renee
"They helped me start my own policy and answered any of questions. She made sure I understood it"
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Cheri' Collins

July 2, 2026

5  out of  5
rating by Cheri' Collins
"Everyone that works there is very knowledgeable and treat you like a family member"
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Christy Crontz

July 2, 2026

5  out of  5
rating by Christy Crontz
"Bill and staff are very polite and respectful. Ive never had any problems with State Farm in Pinckneyville."
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Rainshell Barretto

July 2, 2026

5  out of  5
rating by Rainshell Barretto
"We had a wonderful experience with our State Farm agent and team. They are always professional, responsive, and genuinely helpful whenever we have questions or need assistance. They take the time to explain everything clearly and make the insurance process easy and stress-free. We truly appreciate their excellent customer service, honesty, and dedication to helping their clients. Highly recommend to anyone looking for reliable insurance support!"
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Johnny

July 2, 2026

5  out of  5
rating by Johnny
"Nice and Sweet Professional's plus Great Customer Service"
We responded:
"Thank you so much for the 5-stars, Johnny! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Bill Kemme’s Team anytime."
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Barbara Johnston

July 2, 2026

5  out of  5
rating by Barbara Johnston
"I always appreciate the great customer service I receive."
We responded:
"Wow, thank you for the 5-star review, Barbara! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Craig Bitter

July 1, 2026

5  out of  5
rating by Craig Bitter
"Caisha was helpful with helping my customer get his auto insurance for a new truck"
We responded:
"Craig, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Bill Kemme’s Team!"
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Andrea kellerman

July 1, 2026

5  out of  5
rating by Andrea kellerman
"Bill and his wonderful staff are great!"
We responded:
"Andrea, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Bill Kemme’s Team—we are always here to help!"
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Matthew Mayes

July 1, 2026

5  out of  5
rating by Matthew Mayes
"Had State Farm insurance for years on all my cars and motorcycles and never had any issues"
We responded:
"Thank you so much for the 5-stars, Matthew! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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caroline burgess

July 1, 2026

5  out of  5
rating by caroline burgess
"Good"
We responded:
"caroline, thank you for your wonderful review of State Farm Agent Bill Kemme’s Team!"
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Lily Scarber

July 1, 2026

5  out of  5
rating by Lily Scarber
"Good jod"
We responded:
"Thank you for your kind review of State Farm Agent Bill Kemme’s Team. We appreciate it!"
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Dustin Smith

June 30, 2026

5  out of  5
rating by Dustin Smith
"Good service, quick answers and resolutions with claims."
We responded:
"Dustin, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Bill Kemme’s Team!"
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James

June 27, 2026

5  out of  5
rating by James
"All the folks at state farm in pinckneyville, care and do their best to achieve your insurance needs."
We responded:
"Thank you for the fantastic review, James! We are always here to help with your insurance needs here in Pinckneyville . "
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Devin Leggans

June 26, 2026

5  out of  5
rating by Devin Leggans
"Everyone at the Bill Kemme State Farm office is always striving to help in any way they can! Any time I have a problem, have a payment issue, car issue or billing issue, Jessie, Kaysha and Bill always did right in to see how we can make everything work smoothly again! Thank you all for your diligent skill and help!"
We responded:
"Thank you so much for the 5-stars, Devin! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Jacksen Weatherford

June 26, 2026

5  out of  5
rating by Jacksen Weatherford
"Gave me exactly what I wanted"
We responded:
"Jacksen, thank you for your wonderful review of State Farm Agent Bill Kemme’s Team! Good luck with school and have an amazing 4th!"
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Jacob Kringer

June 26, 2026

5  out of  5
rating by Jacob Kringer
"Called about a chip/crack in my windshield they were very helpful on how I needed to go about getting it taken care of."
We responded:
"Thank you for the great review, Jacob! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Theresa Heine

June 26, 2026

4  out of  5
rating by Theresa Heine
"Staff is very helpful and pleasant to interact with. Bill Kemme takes some getting used to, that’s why I gave four stars. I stay because we have been with State Farm over 30 years."
We responded:
"Thanks for the review, Theresa. I'm happy that you're with us. Building relationships with my customers is important to me so if there's anything that I can do to further that, please feel free to reach out to me personally. I'm a phone call away. "
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Lorna Siefert

June 26, 2026

5  out of  5
rating by Lorna Siefert
"Bill was very helpful. Would recommend him to anyone. He was able to save us several dollars a month by combining our insurances. We have been with State Farm for over 40 years. Happy to do business with them."
We responded:
"Lorna, thank you so much for the 5-star rating! Always nice talking to you. If you have any insurance questions or need assistance, State Farm Agent Bill Kemme’s Team is just a call or email away! "
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Nothing Nothing

June 23, 2026

5  out of  5
rating by Nothing Nothing
"As far as State Farm goes, this is probably the best local branch. Very friendly and willing to work with you to find the very best price points within their means. I live a couple towns over now and refuse to change over to this towns state farm because Bill and his crew have always done me right."
We responded:
"I wish I knew who this was! lol Thank you for your kind review of State Farm Agent Bill Kemme’s Team. We appreciate it! "
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Molly Kellerman-Wright

June 23, 2026

5  out of  5
rating by Molly Kellerman-Wright
"Bill Kemme and his staff have gone above and beyond to help me. My husband died and I was lost on what to do. They were so patient and caring."
We responded:
"It's our pleasure to be here for you and your family when you need us, Molly. If there's anything that I or my office can ever do for you, all you need to do is call. Thanks for the 5-star review!"
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Candice Knight

June 22, 2026

5  out of  5
rating by Candice Knight
"Extremely helpful!! Resolved my issue in under 5 minutes!! Very pleased."
We responded:
"Thank you so much for the 5-stars, Candice! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Marla Gartside

June 18, 2026

5  out of  5
rating by Marla Gartside
"Always friendly and helpful when speaking to them!"
We responded:
"Thanks for the amazing review, Marla! It's truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Kamden Woodside

June 18, 2026

5  out of  5
rating by Kamden Woodside
"Got me added to a new vehicle insurance plan pretty quick. Had problems signing into State Farm’s app and they got it figured out with no problems."
We responded:
"Kamden, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Bill Kemme’s Team! We appreciate you and your family. "
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Leah Laur

June 18, 2026

5  out of  5
rating by Leah Laur
"Great customer service!! Always helpful!"
We responded:
"Leah, thank you for your wonderful review of State Farm Agent Bill Kemme’s Team! We appreciate it!"
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Crystal&Ray Frazee (Mr and Mrs frazee)

June 17, 2026

5  out of  5
rating by Crystal&Ray Frazee (Mr and Mrs frazee)
"I have been with Bill Kemme State farm for four years. I shopped around and they have offered the best prices for my home and 2024 bronco sport and 2021 f-150 both full coverage. They are very welcoming and treat you like family. Sending Christmas and birthday cards. Bill will go over and beyond for his clients. He helped my granddaughter with her mock insurance for a homework assignment. You couldn't ask for better."
We responded:
"Crystal and Ray, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Bill Kemme’s Team—we are always here to help!"